Thoughts For The Week.
“What you do in your lifetime will echo down through eternity”,
For the last two weeks our NBN, (No Bloody Network) has been causing us immense disruptions to our normal business. Apparently, it has affected our whole area. We only went to NBN due to the threat that if we did not we would be cut off from our service that we had enjoyed at these premises since 1986, so September 2017 was when we had a month of problems at its inception and now again it has reared its head.
What makes it worse, our old Australian suppliers, betrayed us and sold out to a company that runs its technical support from somewhere near India. Every day we get another different Indian expert that want to re configure our computers and fix the problem, due to English not being their first language communications are confused. Each expert is unaware of the changes that were made on the previous day and adds to the confusion. The Telecommunications Ombudsman has not helped, Telstra say they can help, but as they are having problems in the area with NBN they say we have to wait 10 weeks.
So we have a new Mobile Number 0427 943 677,
Please call, 07 54 825070 this number is still working,
07 54824099 has been diverted to the Mobile number.
Our Internet and Email email@example.com is working, but
Our Fax line 0754824718 is Not working.
This has caused immense problems for PTA’s (Permits To Aquire) and exposed another problem with our firearm legislation and the police policy that they additionally impose on us.
Immediately we knew that the Fax machine had stopped we contacted Weapons Licencing and asked them to stop sending faxed copies of Permits to Acquire we asked them to hold them until we have it working again. A few days later I phoned Weapons Licencing again and asked them to email the PTAs as attachments, in .pdf or any other format, they refused.
As that refusal affects all licenced shooter in the State of Queensland. Here below is a report and request for action to my local Member of the House of Representatives Mr Tony Perrett.
On behalf of our long patient customers that have been waiting for PTA Permits To Acquire, could you please direct a question in the house to the Police Minister,
As you are aware the time taken for Weapons Licensing to issue the Permits to Acquire is in most cases many weeks, sometimes many months, their phone robots when answering enquires tells people not to phone them for 12 weeks as they are busy.
For people who have to wait 28 days cooling off period after they have already waited 28 days extended to six months waiting for QPS to process their card its intolerable, but its takes many weeks longer than this in most cases. For those who already have a firearm on there licence the regulations state “the period is the remainder of the day on which the applicant lodged the application” This leaves Weapons Licensing in breach of the Act and Regulations and if this was a dealer and they did not process their information back to QPS on time they would charge us.
Weapons Licensing to attempt to process this disaster a little quicker have over the last few years taken to faxing the PTA forms to the Gun Shops.
Due to the un reliability of NBN and phone lines in general sometime they do not arrive. Weapons Licensing have in the past refused to send them again, and even local Policemen have been forced to re apply and send the money again.
Since last Monday this area (Gympie) has had a huge problem with NBN and the Fax is the first to fail. It became so intermittent and haphazard we asked Weapons licensing to stop faxing PTAs. On Monday (last) Weapons Licensing emailed an attachment with a letter Authorising them to release 15 firearms to a Customer. We complied with this and today with customers asking if we had their PTAs, I phoned Weapons Licensing and spoke to Steve, I asked him, as we have no NBN fax could you please email the PTA s as an attachment, he refused and I asked who was in charge He said AP Guild Inspector, I asked to speak to him he said that was not possible, but that they would not email the attachments . So I asked him to post all of them out as the fax is not reliable.
Weapons Act 1990
(4)A permit to acquire must—
(a)be issued in the approved form for a single weapon; and
The Attachments for Email can do this just as good as a fax.
I have included This section of the Weapons Act so that you can see that for most people there should be no waiting period they should be emailed out on the remainder of the day the application is lodged. They (Weapons Licencing) are in breach of the Weapons Act 1990 and should be charged.
101 Waiting period for decision on application for permit to acquire
(1)This section prescribes the period for section 42 of the Act .
(2)The period is 28 days after the day the applicant lodged the application for the permit to acquire the weapon.
(3)However, the period is the remainder of the day on which the applicant lodged the application for the permit, if—
(a)the applicant already holds a firearm under a licence; or
(b)an authorised officer is satisfied there are exceptional circumstances.
Could you please ask the Minister why this has not happened as yet.
Your Ron Owen JP (Qual)
Please phone 07 54 825070 if you need any further information.
End the PTA system.